[Card Issuance] Scheduled Maintenance on our Legacy Processor

Scheduled Maintenance Report for Synapse

Completed

The scheduled maintenance has been completed.

Posted Oct 21, 2019 - 00:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 19, 2019 - 00:00 PDT

Scheduled

Our legacy processor, Jack Henry, has a scheduled upgrade for the weekend of Saturday, October 19th through Sunday, October 20th. During this time, please note the following impact on our card issuance stack:

- Creating or Updating Cards on our Legacy Processor
- Transactions on our Legacy Processor - These transactions will occur as offline transactions.

 Please note that cards issued on our new processor will not be affected.

Posted Oct 10, 2019 - 13:41 PDT

This scheduled maintenance affected: CORE APIs.