Update - We are continuing to work on a fix for this issue.
Mar 20, 15:17 PDT
Mar 20, 15:17 PDT
Identified - We are currently experiencing issues adding new accounts and syncing existing nodes from HSBC. This outage is due to changes made on the institution's side and we are actively working to resolve this issue.
Oct 18, 10:35 PDT
Oct 18, 10:35 PDT
Identified - Around 10am PST this morning we began observing errors from Capital One 360 while syncing accounts. We are actively monitoring this and will provide updates as we have them.
Nov 19, 12:07 PST
Nov 19, 12:07 PST
About This Site
We continuously monitor the status of all SynapseFI services. If there are any interruptions in a service, a note will be posted here.
CORE APIs
?
Operational
[UAT] CORE APIs
?
Operational
Developer Dashboard
?
Operational
Newton APIs
Operational
Physical ID Verification API
Operational
Video Auth API
?
Operational
Sherlock APIs
Operational
Screenings API
Operational
Identity Verification API
Operational
Bank Login APIs
?
Major Outage
Ally
Operational
Bank of America
Operational
Bank of the West
Operational
BB&T Bank
Operational
Capital One 360
Operational
Charles Schwab
Operational
Chase
Operational
Chime
Operational
Citibank
Operational
Citizens Bank
Operational
Fidelity
Operational
Fifth Third
Operational
First Tennessee
Operational
HSBC
Major Outage
M&T Bank
Operational
Navy Federal Credit Union (NFCU)
Operational
NC State Employees' Credit Union
Operational
PNC
Operational
Regions
Operational
Santander
Operational
Silicon Valley Bank
Operational
Simple
Operational
SunTrust
Operational
TD Bank
Operational
TD Business
Operational
Union Bank
Operational
US Bank
Operational
USAA
Operational
Wells Fargo
Operational
Bank Login APIs (Sync)
Major Outage
Ally
Operational
Bank of America
Operational
Bank of the West
Operational
BB&T Bank
Operational
Capital One 360
Major Outage
Charles Schwab
Operational
Chase
Operational
Chime
Operational
Citibank
Operational
Citizens Bank
Operational
Fidelity
Operational
Fifth Third
Operational
First Tennessee
Operational
HSBC
Major Outage
M&T Bank
Operational
Navy Federal Credit Union
Operational
NC State Employees' Credit Union
Operational
PNC
Operational
Regions
Operational
Santander
Operational
Silicon Valley Bank
Operational
SunTrust
Operational
TD Bank
Operational
TD Business
Operational
Union Bank
Operational
US Bank
Operational
USAA
Operational
Wells Fargo
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance