Monitoring - The issue now have been resolved and we are monitoring for any new escalations for the next few hours.
Apr 26, 2024 - 08:03 PDT
Apr 26, 2024 - 08:03 PDT
Investigating - Synapse has been made aware of a processing delay by partner bank (Evolve Bank & Trust) for ACH Payments + Returns.
We are actively communicating with our partner and will provide details as they become available.
Apr 25, 2024 - 10:54 PDT
We are actively communicating with our partner and will provide details as they become available.
Apr 25, 2024 - 10:54 PDT
Identified - Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
May 17, 2022 - 15:22 PDT
May 17, 2022 - 15:22 PDT
About This Site
We continuously monitor the status of all Synapse services. If there are any interruptions in a service, a note will be posted here.
CORE APIs
?
Operational
[UAT] CORE APIs
?
Operational
Developer Dashboard
?
Operational
Newton APIs
Operational
Physical ID Verification API
Operational
Video Auth API
?
Operational
Sherlock APIs
Operational
Screenings API
Operational
Identity Verification API
Operational
Bank Login APIs
?
Major Outage
Ally
Operational
Bank of America
Operational
Bank of the West
Operational
BB&T Bank
Operational
Capital One 360
Operational
Charles Schwab
Operational
Chase
Major Outage
Chime
Operational
Citibank
Operational
Citizens Bank
Operational
Fidelity
Operational
Fifth Third
Operational
First Tennessee
Operational
HSBC
Operational
M&T Bank
Operational
Navy Federal Credit Union (NFCU)
Operational
NC State Employees' Credit Union
Operational
PNC
Operational
Regions
Operational
Santander
Operational
Silicon Valley Bank
Operational
Simple
Operational
SunTrust
Operational
TD Bank
Operational
TD Business
Operational
Union Bank
Operational
US Bank
Operational
USAA
Operational
Wells Fargo
Operational
Bank Login APIs (Sync)
Major Outage
Ally
Operational
Bank of America
Operational
Bank of the West
Operational
BB&T Bank
Operational
Charles Schwab
Operational
Chase
Major Outage
Chime
Operational
Citibank
Operational
Citizens Bank
Operational
Fidelity
Operational
Fifth Third
Operational
First Tennessee
Operational
HSBC
Operational
M&T Bank
Operational
Navy Federal Credit Union
Operational
NC State Employees' Credit Union
Operational
PNC
Operational
Regions
Operational
Santander
Operational
Silicon Valley Bank
Operational
SunTrust
Operational
TD Bank
Operational
TD Business
Operational
Union Bank
Operational
US Bank
Operational
USAA
Operational
Wells Fargo
Operational
Banking Service Providers
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.