May 30th PROD Cluster Upgrade (3 of 4)

Scheduled Maintenance Report for Synapse

Completed

The scheduled maintenance has been completed.

Posted May 30, 2023 - 03:37 PDT

Verifying

Verification is currently underway for the maintenance items.

Posted May 30, 2023 - 03:22 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 30, 2023 - 01:00 PDT

Scheduled

We continue to make enhancements to the Infrastructure for our customers. We are performing the third of four planned Cluster updates to our PROD environment on Tuesday, May 30th between 1am and 4am PDT. During the maintenance, we will be closely monitoring to prevent & minimize interruption to services and transactions. We will notify here when the maintenance has started and completed.

Posted May 23, 2023 - 10:39 PDT

This scheduled maintenance affected: CORE APIs, Newton APIs (Physical ID Verification API, Video Auth API), and Sherlock APIs (Screenings API, Identity Verification API).