September 13th PROD Cluster Upgrade (3 of 4)
Scheduled Maintenance Report for Synapse
The scheduled maintenance has been completed.
Posted Sep 13, 2023 - 03:13 PDT
Verification is currently underway for the maintenance items.
Posted Sep 13, 2023 - 03:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2023 - 01:00 PDT
We continue to make enhancements to the Infrastructure for our customers. We are performing the third of four planned Cluster updates to our PROD environment on Wednesday, September 13th between 1am and 5am PDT. During the maintenance, we will be closely monitoring to prevent & minimize interruption to services and transactions. We will notify here when the maintenance has started and completed.
Posted Sep 05, 2023 - 11:28 PDT
This scheduled maintenance affected: CORE APIs, Newton APIs (Physical ID Verification API, Video Auth API), and Sherlock APIs (Screenings API, Identity Verification API).