Bank Logins API Service Outage
Incident Report for Synapse
Resolved
There was a known outage for our Account Aggregation Service between the time of 10:26 until 10:42 am PST. There were disconnected host issues that we were resolving during this time.
Posted Jan 21, 2020 - 12:59 PST
This incident affected: Bank Login APIs (Sync) (Ally, Bank of America, Bank of the West, BB&T Bank, Capital One 360, Charles Schwab, Chase, Chime, Citibank, Citizens Bank, Fidelity, Fifth Third, First Tennessee, HSBC, M&T Bank, Navy Federal Credit Union, NC State Employees' Credit Union, PNC, Regions, Santander, Silicon Valley Bank, SunTrust, TD Bank, TD Business, Union Bank, US Bank, USAA, Wells Fargo) and Bank Login APIs (Ally, Bank of America, Bank of the West, BB&T Bank, Capital One 360, Charles Schwab, Chase, Chime, Citibank, Citizens Bank, Fidelity, Fifth Third, First Tennessee, HSBC, M&T Bank, Navy Federal Credit Union (NFCU), NC State Employees' Credit Union, PNC, Regions, Santander, Silicon Valley Bank, Simple, SunTrust, TD Bank, TD Business, Union Bank, US Bank, USAA, Wells Fargo).