May 23rd PROD Cluster Upgrade (1 of 4)
Scheduled Maintenance Report for Synapse
The scheduled maintenance has been completed.
Posted May 23, 2023 - 01:38 PDT
Verification is currently underway for the maintenance items.
Posted May 23, 2023 - 01:23 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 23, 2023 - 01:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted May 17, 2023 - 18:09 PDT
We continue to make enhancements to the Infrastructure for our customers. We are performing the first of four planned Cluster updates to our PROD environment starting Tuesday, May 23rd between 1am and 3am PDT. During the maintenance, we will be closely monitoring to prevent & minimize interruption to services and transactions. We will notify here when the maintenance has started and completed.
Posted May 23, 2023 - 01:00 PDT
This scheduled maintenance affected: CORE APIs, [UAT] CORE APIs, Newton APIs (Physical ID Verification API, Video Auth API), and Sherlock APIs (Screenings API, Identity Verification API).