Intermittent connection issues to our APIs and Dashboard

Incident Report for Synapse

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 01:27 PDT

Monitoring

Cloudflare has implemented a fix and we are monitoring the results.

Posted Jun 21, 2022 - 00:50 PDT

Update

We are continuing to investigate this issue.

Posted Jun 21, 2022 - 00:42 PDT

Investigating

We are experiencing intermittent connection issues to our APIs and Dashboard due to the following cloudflare incident: https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

We are monitoring for updates. Please note that this does not impact any card activity.

Posted Jun 21, 2022 - 00:42 PDT

This incident affected: CORE APIs, [UAT] CORE APIs, and Developer Dashboard.