Continued Degraded Performance on Sandbox Webhooks

Incident Report for Synapse

Resolved

This incident has been resolved.

Posted Jun 16, 2019 - 03:45 PDT

Monitoring

We experienced an unexpected spike in traffic, which caused our servers to deprioritize webhook events. We scaled up our services to handle this spike in traffic. We will continue to monitor the service until it’s stabilized.

Posted Jun 13, 2019 - 18:43 PDT

Investigating

We are currently investigating this issue.

Posted Jun 10, 2019 - 14:52 PDT

This incident affected: CORE APIs.