Chime Link and Refresh Errors

Incident Report for Synapse

Resolved

Issues have been resolved at the bank.

Posted Mar 02, 2020 - 10:20 PST

Update

We are continuing to work on a fix for this issue.

Posted Mar 02, 2020 - 10:19 PST

Identified

Chime connectivity is unstable due to server-side issues occurring at the bank site. Currently link and refresh are not working due to the issue. Currently no ETA on when the issue will be fixed.

Posted Feb 28, 2020 - 10:58 PST

This incident affected: Bank Login APIs (Chime) and Bank Login APIs (Sync) (Chime).