SunTrust Bank Outage (Bank Logins)

Incident Report for Synapse

Resolved

All SunTrust accounts linked after this update are eligible for sync.

Posted Aug 20, 2018 - 10:44 PDT

Monitoring

Issues linking new SunTrust accounts have been resolved. We are working to resolve some remaining issues with the sync feature.

Posted Jun 21, 2018 - 16:19 PDT

Investigating

We are currently investigating issues adding new accounts and syncing existing nodes for SunTrust Bank.

Posted Jun 13, 2018 - 10:20 PDT

This incident affected: Bank Login APIs (Sync) (SunTrust) and Bank Login APIs (SunTrust).